Welcome to the City of Polokwane Customer Service Web portal

The City of Polokwane new eService portal:
  • View your latest accurate statement
  • Make Payments and Payment Arrangements Online.
  • Register for Indigent Status
  • Receive your latest statement electronically.
  • Latest up to date data for your meter and readings
  • Meter location, Meter serial no, CIU Serial no.
  • Current audited reading, log your own meter reading.
  • Log a dispute on your account.
  • Request for prepaid meter.
  • Interact with the municipality
  • Log a fault
  • Get updates on your fault.